PRIVACY POLICY

Brotherhood Barbershop

Calgary, Alberta, Canada

Effective Date: January 1st, 2026

Brotherhood Barbershop (“we,” “us,” or “our”) is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

1. Information We Collect

We may collect personal information necessary to provide our services, including:

  • Name
  • Phone number
  • Email address
  • Appointment details and service history
  • Payment information (processed securely by third-party providers)
  • Any information you voluntarily provide (e.g., preferences, feedback)

We do not knowingly collect personal information from children without parental or guardian consent.

2. How We Use Your Information

Your personal information may be used to:

  • Book, confirm, and manage appointments
  • Provide grooming services
  • Process payments
  • Communicate with you about appointments, promotions, or updates
  • Improve our services and customer experience
  • Comply with legal or regulatory requirements

3. Consent

By providing your personal information, you consent to its collection, use, and disclosure as described in this Privacy Policy. You may withdraw your consent at any time, subject to legal or contractual restrictions.

4. Disclosure of Information

We do not sell or rent your personal information. We may share your information only when necessary with:

  • Third-party booking, payment, or marketing service providers
  • Legal or regulatory authorities when required by law

All third parties are expected to maintain appropriate privacy and security standards.

5. Data Security

We take reasonable steps to protect your personal information from unauthorized access, loss, misuse, or disclosure. This includes physical, electronic, and administrative safeguards appropriate to the sensitivity of the information.

6. Retention of Information

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected or as required by law.

7. Access & Correction

You have the right to request access to your personal information and request corrections if it is inaccurate or incomplete. Requests can be made using the contact information below.

8. Marketing Communications

With your consent, we may send promotional messages or updates. You may opt out of marketing communications at any time by following the unsubscribe instructions or contacting us directly.

9. Cookies & Online Booking

If you use our website or online booking system, cookies or similar technologies may be used to improve functionality and user experience. You can manage cookie preferences through your browser settings.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted in-store or online with an updated effective date.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact:

Brotherhood Barbershop

Calgary, Alberta

Phone: 403-764-1551